This is the Privacy and Cookies Policy for the website hosted at www.tritax.co.uk (our “site”). The Site is operated by Tritax Management LLP (we, us and our). We are committed to protecting and respecting your privacy.
This policy sets out:
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By engaging with our site, you acknowledge you have read and understood this privacy policy.
For the purposes of European Economic Area data protection law, (the “Data Protection Law”), we are the data controller.
We will collect and process the following personal data from you:
Information you give us
This is information about you that you give us directly when you interact with us.
This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, submit any material via our site, request any information, enter a competition, promotion or survey, submit a query, and when you report a problem with our site.
The information you give us may include your name, address, e-mail address and phone number.
Information we collect about you from your use of our site
We will automatically collect information from you each time you visit our site. This includes:
Information we receive from other sources
This is information we receive about you:
In this case we will have informed you when we collected that data if we intend to share your data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data.
We are working closely with third parties (including, for example, business partners, sub-contractors in technical, and analytics providers). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Our site uses cookies to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.
Our site uses cookies and similar technologies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.
Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. We also give you information about how to disable cookies here. However, you may not be able to take full advantage of our website if you do so.
A number of cookies and similar technologies we use last only for the duration of your web or app session and expire when you close your browser. Others are used to remember you when you return to the site and will last for longer.
We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.
We use the following types of cookies:
Disabling cookies
The effect of disabling cookies depends on which cookies you disable but, in general, the website may not operate properly if all cookies are switched off.
If you want to disable cookies on our site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
Microsoft Internet Explorer
1. Choose the menu Tools > Internet Options
2. Click on the “Privacy” tab
3. Select the setting the appropriate setting
Google Chrome
1. Choose Settings > Advanced
2. Under “Privacy and security”, click “Content settings”
3. Click “Cookies”
Safari
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”
Mozilla Firefox
1. Choose the menu Tools > Options
2. Click on the icon “Privacy”
3. Find the menu “Cookie” and select the relevant options
Opera 6.0 and further
1. Choose the menu “Files” then “Preferences”
2. Privacy
Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the Site.
Cookie name | Description/purpose | Duration | |
---|---|---|---|
Performance cookies | |||
We use Google Analytics on our website to collect information about visitor behaviour. We use this information to review the performance of the website and inform any decisions we make on future developments. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (eg your name or address). You may opt out of this tracking by disabling cookies within your browser. |
|||
_ga | Used to distinguish users | Two years | |
_gid | Used to distinguish users | 24 hours | |
_gat | Used to throttle request rate | One minute | |
_dc_gtm_ | If Google Analytics is deployed via Google Tag Manager | One minute | |
Functionality cookies | |||
disclaimer-confirmation-2624 | Determines whether the user viewed Institutions and Consultants page | Removed after session with server closes | |
disclaimer-confirmation-2628 | Determines whether the user viewed Private Investors page | Removed after browser closes | |
gateway_tagus | Determines whether the user can access content hidden by the TAGUS gateway | One month | |
wordpress_logged_in_* | Determines if a WP user has logged in | Removed after browser closes | |
wordpress_test_cookie | Determines whether the browser can store cookies | Removed after browser closes |
We use information held about you in the following ways:
Information you give to us
We will use this information to:
Information we collect about you from your use of our site
We will use this information in our legitimate interests, where we have considered these are not overridden by your rights:
Information we receive from other sources
We may combine this information with information you give to us and information we collect about you in our legitimate interests (where we have considered that these are not overridden by your rights). We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal information for marketing analysis and to provide you with promotional update communications by email about our products/services.
You can object to further marketing at any time by checking and updating the relevant box or selecting the “unsubscribe” link at the end of all our marketing and promotional update communications to you, or by sending us an email to marketing@tritax.co.uk
We may give your information to:
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, who support our processing of personal data under this policy.
Selected third parties which may include:
We will disclose your personal information to third parties:
Information that you submit via the Site is sent to and stored on secure servers located in the United Kingdom. This is necessary in order to process the information.
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
We retain personal data for as long as you use our services in order to meet our contractual obligations to you and for six years after that to identify any issues and resolve any legal proceedings. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
You have the right under certain circumstances:
Your right to withdraw consent:
You can also exercise the rights listed above at any time by contacting us at marketing@tritax.co.uk
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html). The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.
Any changes we make to our Privacy and Cookies Policy in future will be posted on this page and, in relation to substantive changes, will be notified to you by e-mail. This policy was last updated on 3 October 2018.
Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to marketing@tritax.co.uk, by telephone on 020 7290 1616 between the hours of 9am to 5pm, Monday to Friday or write to us at:
Tritax Group
Data Protection Officer
3rd Floor, 6 Duke Street St James’s, London SW1Y 6BN